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Child Care Advantage Help Center
Search our frequently asked questions for more information on our services.
Everything you need to know about payments and plans all in one place.
How do I cancel my subscription?
Does my subscription automatically renew?
How do I prevent my subscription from automatically renewing?
What is your refund policy?
Why is there a charge on my credit card statement?
Why is my credit card being declined?
Where do I find my current subscription details?
How do I subscribe to a plan when registering?
How do I upgrade my Basic account?
What do I get on the Basic plan?
What's the difference between the Bronze, Silver, and Gold plans?
Where do I find the receipts/invoices for my subscription payments?
How do I change my plan type?
How do I update my credit card information?
How do I reactivate my subscription?